Rail Industry Worker Program

The Rail Industry Worker (RIW) Program provides a single online competency management system for Australian rail workers, designed to establish a cohesive, national approach to competency management allowing access and portability for rail workers across each of the different state networks.
 
RIW is owned and endorsed by the ARA on behalf of ARA Members and RIW participants, meets regulatory requirements and complies with national rail safety law.
 
The governance arrangements for the RIW program is managed by a Committee of industry representatives. The Charter for this Committee can be found here.
 
Its current membership is:
 
  • Australian Rail Track Corporation
  • Department of Planning Transport and Infrastructure SA
  • John Holland Group
  • Metro Trains Melbourne
  • Public Transport Authority WA
  • Queensland Rail
  • Transport for NSW
  • V/Line
  • Two contractor representatives (currently Coleman Rail and McConnell Dowell)

The Rail Industry Worker (RIW) Program has transitioned from the service provider, Pegasus to a new service provider, Metro Trains Australia (MTA) on 28 June 2019. To register for a Rail Industry Worker card or log-in to your account, please visit the Rail Industry Worker website.

The Australasian Railway Association (ARA) - on behalf of rail transport operators - undertook a tender process during 2018. The tender process was conducted to ensure that the Rail Industry Worker (RIW) program meets the expanding needs of the rail industry, particularly in respect to the ongoing competency management requirements of a growing rail projects pipeline.
 
The tender process has concluded and the ARA has awarded a new contract for delivering RIW program services to Metro Trains Australia (MTA). Their offering brings together world class providers including UK-based technology company Reference Point and a core delivery team of four Australian companies. A media release regarding this announcement can be found here
 
Metro Trains Australia (MTA) were awarded the new tender, together with world class providers including UK-based technology company Reference Point and a core delivery team of four Australian companies. A media release regarding this announcement can be found here
 

For more information about the new RIW program services visit www.riw.net.au